FAQ
Do I need to start with a specific service first?
Yes. All new clients must begin with Shamanic Energy Healing. This clears
spiritual interference and prepares your energy for deeper work.
Do you offer virtual sessions?
Yes. Spiritual Detox
Guidance is available virtual.
What forms of payment do you accept?
Venmo, Apple Cash, Cash App, and Square (+$15 processing fee).
Payment is required in full to confirm your appointment.
What is your cancellation and rescheduling policy?
You may reschedule one time only, with at least 24 hours’ notice.
Missed sessions and cancellations are non-refundable.
All sales are final.
What if I’m late to my session?
Late arrivals will still end at the scheduled time.
No extra time or partial refunds will be provided.
Is this religious work?
No. It is spiritual and honors your connection to God, spirit, and nature—
however you define that.
Is this Reiki? No. This is not Reiki.
Is this plant medicine based?
No. This healing works with all energy body systems, channels, chakras, and dimensions. No plant medicine is needed.
How do I prepare for a session?
Come with an open heart. Avoid anything flammable. Wear lighter colors
and keep your hair down if possible. No fragrance, perfume, cologne.
If the session is in your home, please clear the space and have a designated
area ready for the healing.
Frank & Root – Company Policy
Booking & Payment:
All sessions must be paid in full in advance to
confirm your appointment. No bookings will be
held without payment. Accepted payment
methods include Venmo, Apple Cash, Cash App,
and Square (with a $10 processing fee).
Rescheduling:
You may reschedule your session one time only.
Rescheduling must be requested at least 24
hours in advance. Any additional rescheduling
requests will require booking a new session.
Cancellations & Refunds:
All sales are final. There are no refunds for
missed sessions or cancellations.
Late Arrivals:
If you arrive late to your session, the session
will still end at the scheduled time. There will be
no time extensions unless paid or partial
refunds.
Frank & Root — Client Support Guide
.Energy Etiquette & Respect Guidelines
To honor your healing journey and create the best experience:
• Arrive with a clear mind and an open heart.
• Silence or turn off phones during sessions.
• Be honest and open about your feelings and intentions.
• No Fragrance or loud noises that may distract the energy.
• Wear hair down.
• No dark colors
• Do not come under the influence
What Healing Feels Like
Each person’s experience is unique, but you may notice:
• Warmth, tingling, or lightness in your body.
• Emotional release such as tears or deep calm.
• Mental clarity or a sense of peace.
• Energy shifts that continue for days after the session.
Post-Session Care Tips
Support your healing with these simple steps:
• Drink plenty of water to help flush out toxins.
• Rest and avoid stressful activities if possible.
• Journal any insights, dreams, or emotions to share before your session.
• Ground yourself by spending time in nature or walking barefoot.
Common Misconceptions About Shamanic Healing
To set clear expectations:
• Healing is a process, not an instant fix.
• Results vary based on your openness and participation.
• This work supports but does not replace medical care.
• Healing is not time based.
You are a key part of your healing:
• Let go of expectations.
• Be willing and committed to your growth.
• Actively participate during and between sessions.
• Share your feedback to help tailor the experience to you.
Instructions for Self-Care After a Spiritual Healing
After your Spiritual Healing, a 30-day recovery period is
essential for your full adjustment and integration. This time
helps you return to your truth and innocence.
During this time, please:
• Talk to God in your own way daily.
• Stay connected to your heart and remember how deeply you are loved
by God.
• Forgive yourself, and forgive and bless those who have hurt you.
• Maintain a positive attitude.
• Allow your feelings to flow naturally without judgment or
questioning.
• Drink plenty of water every day.
• Avoid caffeinated beverages and alcohol.
• Avoid smoking, recreational drugs, and offensive language.
• Take a daily multivitamin and mineral supplement to support your body’s
electrical system.
• Avoid negative media such as certain music, movies, video games, or news.
• Avoid eating chilies (can cause agitation), pork (toxic), red meat (grass-
fed and free-range are okay), eggs (organic free-range are okay), and
bananas (organic are okay).
If you experience heaviness or negative feelings returning:
Take a warm Epsom salt bath or shower using 1–2 cups of Epsom salt. Limit
your bath to 20 minutes (longer may raise blood pressure). Use this time to
pray or talk to God in your own way. Afterward, shower off and drink
water to rehydrate.
Additional guidance:
• Avoid receiving other healing services during this recovery period. Let
your spiritual healing fully integrate.
• Spend time in nature as often as possible.
“To love yourself is to love God. To love God is to love yourself.”
Frank & Root – Disclaimer and Informed Consent Form
INFORMED CONSENT & HOLD HARMLESS AGREEMENT
By purchasing or receiving any service, product, or advisement from Frank & Root, and/or from Nevi,
you automatically acknowledge and agree to all terms of the informed consent and hold harmless
statement below.
This serves as legal and binding consent.
Except in the case of gross negligence or malpractice, you or your representative(s) agree to fully
release and hold harmless Frank & Root, Nevi, and all affiliates and associates from and against any
and all claims or liabilities of any kind arising from or in connection with any session(s), services,
products, or advisement.
Disclaimer & Agreement of Understanding
• I understand that Nevi is a spiritual practitioner, offering shamanic, spiritual, and energy healing
services, along with coaching and spiritual advisement.
• I understand that during the process of healing, I may experience physical, emotional, or energetic
discomfort as part of the natural clearing and integration process.
• I understand that I am fully responsible for my own health, healing, and well-being.
• I acknowledge that the services provided by Nevi are not a substitute for licensed medical care or
psychological treatment. No medical claims are made.
• These services are intended to complement, not replace, conventional care.
• I understand that any existing or future health concerns should be addressed by the appropriate
licensed healthcare professionals.
• I understand that results vary for each individual and cannot be guaranteed.
I choose to receive healing services from Nevi with the understanding that their effects depend on many
factors, including my openness, readiness, and personal circumstances. I agree to release any
expectation of guaranteed outcomes.
I have read, understand, and agree to abide by the terms outlined in this document and/or on any
related publications, forms, or digital platforms associated with Frank & Root.
By signing or booking with Frank & Root, I confirm my full and informed consent.